We are here to save you hassles and help you find the products you want at great prices. Of course, you may have questions while shopping here, so below are some of the most common questions and answers.
How much is shipping to ______(fill in the blank)
How long will it take my order to arrive?
How can I check on the status of my order?
What if I need to return something?
How do I find out if you have a particular color or size?
I am having trouble finding the item I want. Can you help?
Can you tell me more about your company?
I still need to contact you. How can I do that?
How much is shipping to ______(fill in the blank)
To get the answer to this question, simply add the items you wish to purchase to your shopping cart. When you proceed to the checkout BEFORE you transaction is complete, you will be given a total that includes shipping. At that point, if you do not like the shipping charges, you can simply abandon the transaction without continuing and no charges will be made to you. Shipping costs do vary depending upon the shipping method you choose.
How long will it take my order to arrive?
Most orders are shipped immediatly. Products that come from third-party sellers may take a little longer. When you place your order (before you complete the order and submit your payment information) you will be given shipping options you may choose from, as well as an estimated shipping date. Once again, if these do not suit you, you can simply abandon the transaction.
How can I check on the status of my order?
After you place an order, you will receive a cofirmaation email from our fullfillment company, Amazon.com. This email will contain a link you can click on the find the status of your order at any time.
What if I need to return something?
You may return most new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund. Amazon will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for Amazon to receive your return from the shipper (5 to 10 business days), the time it takes to process your return once it is received (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You will be notified via e-mail of your refund once the item has been received and processed.
How do I find out if you have a particular color or size?
Since we are primarily an online business, all of the product information available to use is included on the individual product pages. If it is not there, unfortunately we may not be able to provide it.
I am having trouble finding the item I want. Can you help?
Certainly. Email us at the address below and if we will email you back and send you a link to the product if it is available through NoMoreMalls.com
Can you tell me more about your company?
Our company is called Anventure and is located in Winston-Salem, North Carolina, USA. We run several websites including NoMoreMalls.com. This particular site is based on our ability to utilize out position as an Amazon reseller to make the products you want easy to find, at the best prices. Order fulfillment is actually through Amazon.com, but we hope you will appreciate our efforts to be of service to you and make it easy to find the products you want at prices that please you, and thus place your order through us. We pledge to do our absolute best to assist you in every way with your purchase.
I still need to contact you. How can I do that?
The best way to reach us is via email, because sometimes we are unable to answer the phone immediately due to our many responsibilities, and of course, time zone differences. Here is our contact information:
Email (quickest response): cust_support@nomoremalls.com
Mailing Address:
Anventure
2448 Vincent Road
Winston-Salem NC 27106-9794
Phone: Although you can certainly call us, we prefer to receive inquiries by email as that gives us the opportunity to research the answer to your question and send the answer directly to you more quickly. (336) 245-4717
We truly appreciate your business and hope you will continue to avoid the croweded malls and visit our store.
